Assam Power Distribution Company Ltd was incorporated on the 23rd day of October 2009 and the main purpose of forming the Company was to take over, manage and operate the electr
Indian electricity distribution caters to nearly 200 million consumers and has a connected load of about 400 GW is one of the largest in the world. It has 73 distribution companies, 13 in government department, 17 private distribution companies, 41 corporate and 2 SEB's. However, in India, generation is given utmost importance and leaks in distribution are left out to appease certain political fiefdom. Only 9 states in the country has achieved 100% consumer metering and 23 states has 100% metering at 11 KV feeder level. Still more reforms are addressed such as open access and independence of state load dispatch centre and phasing out of single buyer model.
From unplanned and frequent electricity power cuts, lack of staff, lack of transparency, red-tape the distribution sector has come a long way in India. In the last decade, most of electricity distribution companies have made several customer friendly measures which brings transparency. Some of the them are
1. IVRS : Major state electricity distribution companies have zonal call centres - with 24X7 call assistance. One can dial a number to know the power cuts, reason and restoration of the same.
2. SMS : Many consumer now-a-days get alerts for bill payment, complaint registration on mobile.
3. Apps : Some companies have also launched mobile apps for supporting customers, which helps them to register complaint, pay bill, review electricity charges etc.,
APSPDCL has tied up with Autogrid to utilize the best practice of demand side management. The DSM solutions will enable benefits of over Rs. 1000 Cr per year (over USD 150 million) when deployed at scale. The savings will be achieved via peak shaving for capex avoidance, time of use implementation to leverage cheaper power at off-peak hours, soil- moisture-based pump-set operation to intelligently reduce power used for agricultural purposes, AC cycling to drive both energy efficiency and peak load shaving, and renewable integration to incorporate cheaper solar and wind power supply without impacting reliability or quality of service. Three use cases are proposed by AutoGrid for DSM adoption to be undertaken by APSPDCL:
Agricultural pump-sets remote activation based on time of